• Privacy (HIPAA) and Medical Records

  • Privacy

    When in comes to your health information, you have certain rights under the federal Health Insurance Portability and Accountability Act, often referred to as HIPAA or “HIP-uh.” This law sets rules so that your health information can be shared with the health providers and insurers who have a legitimate need to see it, to ensure that you receive proper healthcare, while restricting its access by others. Healthcare providers may occasionally ask you to review and sign a copy of the privacy rights form to make sure you understand the rules.  You can read a summary of the law here.

    United Hospital System has had practices in place for many years to respect patients’ right to privacy and is committed to protecting the confidentiality of protected health information. An electronic copy of our Patient Rights and Privacy form is available through the links below. Paper copies may be obtained from any registration or admissions desk in our facilities.

    Click here to view our Notice of Privacy Practices in English.

    Click here to view our Notice of Privacy Practices en Español.

    Medical Records

    Obtaining Medical Records

    The Medical Records Department maintains records for patients receiving care at St. Catherine’s Medical Center and Kenosha Medical Center and from United Medical Group physician clinics. The department is located at the Kenosha Medical Center campus and is open 8 a.m. to 4:30 p.m., Monday through Friday. 

    You may request your medical records by filling out an authorization form allowing us to release your private health information. By law, we cannot release medical information requested by telephone, email or through the use of an online request form. Requests for records can only be submitted in person with proof of identity or by mailing a notarized copy of the completed authorization form to:

    Medical Records Department
    Kenosha Medical Center
    6308 8th Avenue
    Kenosha, WI, 53143 

    Due to the large volume of requests, record copies are not immediately available. Once the Medical Records Department receives your authorization, it will take approximately 10 business days for the record to be photocopied and mailed to the address you provide. If you wish to pick up the records in person, please inform the Medical Records Department when you request the copies, and bring your photo ID with you when you come to pick them up. If you have questions, please call 262-656-2289.